Design Health Services Around People,Not the Disease
Design Health Services Around People, Not the Disease In today’s complex healthcare landscape, the system is often designed to treat diseases, not people. Appointments are scheduled around specialist availability, treatments are segmented into departmental silos, and patients are often expected to fit into a rigid structure built for efficiency, not empathy. But a quiet revolution is underway—a movement to design health services around people, not just the diseases they carry. This transformative approach, known as person-centered or people-centered healthcare, is about putting individuals at the heart of health systems. It acknowledges that patients are not just bodies with symptoms but human beings with emotions, families, preferences, beliefs, and life stories. By shifting the focus from disease management to person-focused care, health systems can become more humane, effective, and equitable. Design Health Services Around People, Not the Disease Why the Disease-Center...